HVCcycle - Information and Links

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We accept Visa, Master Card, Discover, PayPal, Money Orders, and Cashiers checks.

Credit Cards are accepted over the phone or through PayPal using the online shopping cart.

American Express is not accepted over the phone

What is PayPal? Click here to find out more

Pay for your purchases with your major credit card or a E-Check using the shopping cart.

Fast, Free and Secure!

We do not accept personal checks.

United States

To order please use the shopping cart system, E-mail, mail in order form, or call us on the phone. The shopping cart will automatically add the shipping charges upon check out. You can also email us with the parts you need . When E-mailing please be descriptive and include a point of contact, either an email address or a phone number. We will reply within 2 working days with an e-mail, phone call or an invoice with payment instructions

*Providing us with the part numbers helps out and speeds up the process.*

If we do not have what you are looking for on our web site please list what make, model and year of motorcycle of the parts you are looking for.

International

Please Email us with the parts you need. The online shopping cart can be used but is set up for United States shipping only.

For all International Shipments you will not be charged a shipping fee at the time of check out. You will receive an E-mail with a shipping total and payment instructions once we determine the weight of your order. International orders will not be processed until the full shipping payment is received.

We will reply to your email within two working days with pricing and shipping options.

Please list the parts you need and the quantity. If we do not have what you are looking for on our web site please list what make and model and year of motorcycle it is for.

HVCcycle Domestic & International Shipping Policy and Charges.

FREE SHIPPING ON ALL ORDERS OVER $200.00*

Excludes Tires.

Domestic Shipping within the USA and PR.

Regular ground shipping.

Domestic Shipping (USA)

HVCcycle ships with FedEx ground service if the package weights over 1 pound. Anything under a pound we will ship Priority Mail.

Special Orders placed or items on back order will not be shipped until the complete order is together unless requested by you. In this event additional shipping charges may apply.

Items Listed in our on-line catalog that we do not have in stock will be shipped when they arrive. Shipping of these items is at no additional cost.

We will do everything we can to get your order out as soon as possible. Orders are shipped the next business day, any order placed on the weekend will be shipped the following Tuesday.

Domestic United States shipping rates are posted below.

Domestic United States shipping rates

Total Price

Shipping Charge

up to $25.99

$8.50

$26.00 to $75.99

$11.75

$76.00 to$150.99

$14.50

$151.00 to $199.99

$17.50

$200.00 and UP

FREE (domestic only)

International Shipping

International Shipping is shipped with the US postal service. Insurance is required. We ship Parcel Post Airmail or International Priority Mail unless another option is requested by the customer. A $7.00 service fee is applied to all international shipments to cover the extra time and paper work required for the shipment. Please provide your local telephone number, it is required for the custom forms. We ship international shipments daily.

Shipping charges listed on this web site and calculated by the shopping cart system and are not the correct rates for international shipments. If international buyers use the shopping cart we will follow up with the needed shipping adjustments. International shipments will not be processed until full shipping payment is received.

HVCcycle is not responsible for import duty fees and accurately declares the value of purchased items on customs forms.

Please note that you are solely responsible for any taxes, duties, fees and/or surcharges that your country may asses on the ordered products.

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Privacy Policy

Your privacy is important to us.

At HVCcycle we treat your personal information like it was ours.

All documents no longer in use are shredded when disposed of

We do not share or sell any personal information

E-mail received is used for the sole purpose of conducting business with HVCcycle

RETURN & CANCELLATION POLICY

Please obtain an RMA number (RETURN MERCHANDISE AUTHORIZATION NUMBER) from us via email or telephone. Authorization to return any and all products must be obtained by the Buyer from HVCcycle in advance and must be made within (14) days of receiving the product. All returned products to HVCcycle will be assessed a 20% restocking fee. All items returned to HVCcycle must be prepaid - HVCcycle will refuse any collect packages.

All products which are approved for return will be refunded within 15 to 30 days. All products returned must be in the original packaging and wrapping and must be in the same condition as it was originally delivered by HVCcycle to the Buyer.

Only the original Buyer may request for a return of products. Defective items may be exchanged for the same item only, and only after the part has been inspected by HVCcycle will the buyer receive the product back. After receipt of goods, HVCcycle shall inspect the goods to determine the exact quantity and condition of goods received. If HVCcycle does not accept the goods as being defective and/or returnable for any reason, Buyer must accept incurred costs. Parts which have been mounted or used are not returnable under any condition. WE DO NOT ISSUE CREDITS ON ITEMS THAT HAVE BEEN MODIFIED, INSTALLED, OR OTHERWISE RENDERED NOT SALEABLE - NO EXCEPTIONS!

DAMAGED / LOST IN TRANSIT

Refuse delivery when the driver attempts to deliver a damaged package. It is your responsibility to inspect the package for damage upon delivery. We will gladly assist you with filing a claim. When in stock, we will promptly replace lost or damaged merchandise as soon as we receive a claim number from the carrier or the part is returned to us. Please understand it is your responsibility to secure the package when the driver delivers to your address. LOSS AFTER DELIVERY WILL NOT BE COVERED - NO EXCEPTIONS!